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August 2026

Customize Your MFP Experience While Simplifying Document Capture

A woman standing at an MFP and the statement 'Improve Document Capture'.

Today's organizations are under constant pressure to digitize paper-based information quickly and accurately. With Dispatcher Stratus and Dispatcher ScanTrip Cloud, custom MFP forms do more than enhance the user experience. They make scanning faster, reduce manual entry, and help ensure documents enter the correct workflow from the moment they are captured.

Turn Scanning Into Intelligent Document Capture

Rather than simply scanning documents to an email inbox or folder, custom forms guide users through the capture process. Users can select document types, departments, customers, projects, or other business-specific information directly at the MFP. This metadata travels with the document, allowing workflows to classify, route, and process information automatically.

By collecting the right information at the point of capture, organizations can reduce indexing errors, eliminate manual sorting, and accelerate access to critical business information.

Easier for End Users

Customizable buttons, checkboxes, and dropdown menus allow administrators to create intuitive forms that match the way employees work. Instead of navigating complex menus or remembering filing procedures, users simply select the appropriate options and scan.

For example, an Accounts Payable clerk scanning invoices can select "Invoice" as the document type, automatically displaying invoice-specific fields such as vendor name, invoice number, or approval department. This streamlines data collection while ensuring consistency across the organization.

Dynamic Forms Drive Better Workflow Decisions

Dynamic forms make the scanning experience even more intelligent. Relevant fields appear only when needed, reducing clutter and helping users focus on entering the information that matters most.

This information can then be used by workflows to automatically route documents to the correct recipient, department, document management system folder, or business process. The result is a more efficient and error-resistant capture process that requires less intervention from users and administrators alike.

Connect to Existing Business Data

Built-in database queries allow forms to pull information from local or cloud-based data sources. Invoices, patient records, HR paperwork and more can be completed faster and with fewer errors thanks to information gathered from connected databases and presented to the user at the MFP.

Extend Capture Beyond the MFP

Organizations can also leverage web-based forms through Dispatcher Stratus Form Capture nodes, enabling users to submit information from virtually anywhere. Additional capabilities such as signature capture, custom styling, embedded content, and save-and-resume functionality make it easier than ever to collect information digitally and feed it directly into automated workflows.

And these capabilities extend beyond the form itself to influence how documents travel through a workflow. For example, based on information gathered from the form, documents can be:

  • Intelligently routed to specific users
  • Processed according to form selections
  • Saved to specific or even newly-created folders
  • Much more

Get Started Today!

Whether you're routing invoices, employee records, customer documents, or applications, custom MFP forms help transform scanning from a simple capture task into an intelligent workflow entry point. Explore our library of sample forms and discover how easy it is to create a more efficient document digitization experience for your users.