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September 2024


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Dispatcher

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September 2024


What Can Advanced Form Capture Do For You?

With Dispatcher Stratus’ wide range of form capture features, it’s never been easier to overhaul your organization’s workflows. Internal forms are accessible to your Dispatcher Stratus users; external forms are available to anyone via URL or an iframe embedded in a website. Advanced Form Capture allows you to start workflows with a digital form, which is ideal for tasks like:

  • Lead generation
  • Maintenance requests
  • Order validation
  • Invoice processing

Let's take a quick look at some of the amazing features available in Dispatcher Stratus.


New Features

Dispatcher Stratus is now available with Advanced Forms - additional options that allow you to create detailed and on-brand forms for internal and external use. These new features include:

  • File attachments
  • Signatures (see below)
  • Customization tools
  • Robust text styling options
  • Support for custom CSS


These advanced features allow for significant customization of your forms and an easy, secure way for you to collect information from employees, clients, and prospective customers. Forms can even be styled and branded to match your corporate guidelines and existing paper forms.


Signature Support

Dispatcher Stratus now supports Signature fields as part of its Advanced Forms, so you can get secure approvals on documents and jobs right from your desk! The Signature field supports typed, drawn, and even uploaded signatures, so employees and clients can sign forms however they would like.


Advanced Authentication

Dispatcher Stratus forms support a variety of authentication methods - digital checks that ensure that only authorized users can access and submit forms to your organization. Options include:

  • Stratus Login - The user must enter their Dispatcher Stratus credentials to access the form.
  • Single Sign-on (SSO) via SAML - The user must enter their credentials to log in via SAML. Dispatcher Stratus supports SSO for both Stratus users and non-users simultaneously!
  • Anonymous Submission - The user does not have to enter any credentials to access the form. During configuration, you can opt to include a human verification step with your form.

With these options available, you can ensure that your forms are only accessible to the users you want.


Get Started Today!

Start transforming your organization by getting started with a Dispatcher Stratus tenant today! For more information about Dispatcher Stratus and its Advanced Forms capabilities, contact your local Konica Minolta representative to set up a demo.



Dispatcher Phoenix and Stratus Bridge the Gap

Dispatcher Phoenix is the flagship of the Dispatcher line - a powerful, on-prem solution with a huge number of inputs, outputs, and document processing capabilities. It specializes in document processing and directly connects to on-prem infrastructure like desktop folders and specialized software like Epic, Guardian, OnBase, and Square 9. Dispatcher Stratus introduces web-based form capture and a series of human interaction touchpoints, allowing for unprecedented collaboration within workflows. Dispatcher Stratus is a true cloud solution, which allows for easier people-to-people communication. By combining the award-winning processing power of Dispatcher Phoenix with the powerful task management features of Dispatcher Stratus, your organization can streamline more tasks than ever before. The hybrid of on-prem and cloud-based solutions provide your organization with the best of both worlds.


Using Dispatcher Phoenix and Dispatcher Stratus Together

By combining these two solutions, you have access to workflows that could not exist in either solution alone. Here are a few examples of workflows that have been built using both solutions:

  • Invoice Processing - Invoice capture and processing happens in Dispatcher Phoenix, using the wide variety of inputs and Forms Processing capabilities. Then, the files are sent to Dispatcher Stratus for manual processing with the People - Edit and Approve node and People Queue node to facilitate roles-based approvals.
  • Customer Feedback Processing - Customer feedback is collected by Dispatcher Stratus, compared to an ODBC database of customers, and routed to the regional manager for followup. Then, the feedback is sent to Dispatcher Phoenix for Advanced Bates Stamping and archiving within a networked folder structure.
  • Order Processing - Orders are captured in Dispatcher Phoenix and processed with OCR for data extraction, and to split multiple orders into their own documents. They are then sent to a Dispatcher Stratus Job Queue, where orders can be claimed as employees are able to fill them. After the order is completed, documents are sent back to Dispatcher Phoenix for document conversion, intelligent renaming, and archiving.


Dispatcher Phoenix Workflow



Dispatcher Stratus Workflow


What Can Dispatcher Solutions Do For You?

These are just a few of the possible workflows you can create by leveraging the strengths of Dispatcher Phoenix and Dispatcher Stratus together. What processes slow down your work day? What pain points does your organization run across on a weekly basis? These are the problems that these applications are built to solve.




Dispatcher ScanTrip Cloud - Now Available in Canada!

Expanding on Dispatcher ScanTrip Cloud’s initial launch, Konica Minolta has expanded its true-cloud solution offerings by releasing Dispatcher ScanTrip Cloud in Canada. Not only does this give Canadian organizations access to Dispatcher ScanTrip Cloud’s true-cloud workflow management tools, but it also means that data for Canadian clients stays in their home country.

Business-Changing Workflow Streamlining

In this fast-paced business landscape, Dispatcher ScanTrip Cloud allows Canadian companies to keep pace with the rest of the world. By reducing inefficiencies throughout the organization, Dispatcher ScanTrip Cloud allows employees to spend more time helping their clients, rather than performing tedious tasks or looking for lost documents. Streamline your organization’s workflows, from hiring new employees to lead generation to order processing - and everything in between.


Document and Data Security

Dispatcher ScanTrip Cloud was built using Amazon Web Services (AWS), one of the most secure platforms available. In addition to built-in security features like at rest data encryption and Transport Layer Security (TLS) 1.3, Dispatcher ScanTrip Cloud includes several levels of user permissions, so users only have access to exactly what they need. Finally, Dispatcher ScanTrip Cloud helps organizations maintain PIPEDA- and GDPR-compliance, which is vital for any organization operating in Canada.


Get Started Today!

Dispatcher ScanTrip Cloud is now available in your territory - all you need to do is contact your friendly Konica Minolta representative for a demonstration. Trial licenses are available with the entire suite of Dispatcher ScanTrip Cloud features. Your journey to workflow process automation and task management can start today!




Want to Connect to Stratus Directly? Now You Can!

Konica Minolta’s Solutions Engineering Center is pleased to announce that the Dispatcher Stratus Developer Support Program (DSP) will be coming soon! The Stratus DSP is a full-featured program that provides Independent Software Vendors (ISVs) with access to vital tools, resources, documentation, and support to develop integrations between Konica Minolta’s premier cloud-based workflow automation solution, Dispatcher Stratus, and their own applications. Konica Minolta associated developers, dealers, customers, and third-party developers can take advantage of this comprehensive program for app development and:

  • Develop custom integrations in any coding environment to meet the unique needs of their organization in a fraction of the time.
  • Deliver cloud-only integrations for Konica Minolta MFPs.
  • Directly connect Dispatcher Stratus to proprietary, in-house applications.


The Stratus DSP program will launch with the three Stratus DSP nodes - Collection, Processing, and Distribution - everything you need to begin developing your own proprietary integrations.


With the new Developer Support Program for Dispatcher Stratus, it will be easier than ever for customers and third-party developers to create valuable integrations for wide-spread use within their organization. While Stratus continues to expand its feature set and application lineup, the DSP program is an exciting new opportunity to continue delivering quality integrations to customers and clients.


For more information about the Dispatcher Stratus DSP, contact SEC. To get started with Dispatcher Stratus, click here.


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