New Teams Nodes Supercharge Workflow Collaboration in Dispatcher Phoenix

Dispatcher Phoenix continues to evolve to meet the demands of today's collaborative, document-driven workplaces. With the introduction of two new Microsoft Teams Nodes—the Teams Connector Node and the Teams In Node—users can now send documents and messages to and receive documents and messages from Microsoft Teams, creating smarter, faster, and more connected workflows.

Microsoft Teams Connector Node: Seamless Document Sharing

The Teams Connector Node allows users to send documents—and, optionally, messages—directly to Microsoft Teams channels or groups as part of a Dispatcher Phoenix workflow, including those scanned at an MFP. Whether routing onboarding documents to HR, submitting contracts to Legal, or sharing reports across remote teams, the Teams Connector makes document collaboration effortless.

By embedding metadata into messages or recipient fields, organizations can automate and personalize document delivery to the right team or group—eliminating email clutter and ensuring files reach the right place with minimal effort. This integration ensures that teams stay aligned and productive, with instant access to files in the communication hub they already use every day.

Use cases include:

• Automatically sending finalized invoices or receipts to a Finance Teams Channel
• Sharing case files with legal teams
• Sending scanned documents from an MFP directly to a project chat

Microsoft Teams In Node: Automate from Where Work Happens

The Teams In Node brings documents and messages into Dispatcher Phoenix from Microsoft Teams. By capturing content posted in channels or groups—including messages, files, and sender information—this node enables workflows to automatically begin as a direct result of real-time collaboration. This means files submitted to a Teams channel can immediately trigger workflows like OCR, redaction, file conversion, or metadata tagging—no manual handoff required. Filters can be applied to process content based on keywords or file types, giving teams the ability to route, index, and act on documents faster than ever.

Key benefits include:

• Automating document approvals directly from Teams
• Bringing shared files into automated workflows for further processing
• Reducing manual steps in document intake processes

Built for a Hybrid World

Both Teams nodes support secure authentication via the Dispatcher Phoenix Web Accounts page and are designed to work seamlessly in remote and hybrid environments. Whether organizations are in the office or distributed across multiple locations, these enhancements ensure that collaborative document processes remain streamlined, automated, and tightly integrated with existing systems.

Start Smarter Collaboration Today

With Microsoft Teams integration in Dispatcher Phoenix, your workflows become faster, more connected, and easier to manage—no context switching, no missed files, and no wasted time.

Ready to enhance your Teams workflows? Start using the new Teams nodes in Dispatcher Phoenix today.