Email Articles

IN THIS ISSUE:

May 2024


PREVIOUS ARTICLES:

Dispatcher Phoenix

MarketPlace

SEC

May 2024


Introducing Dispatcher Stratus - A Revolutionary True-Cloud Workflow & Collaboration Solution

Dispatcher Stratus is a brand-new, true-cloud automation solution that places new dimensions of workflow capabilities at your fingertips. As the newest offering within Konica Minolta’s suite of Dispatcher solutions, Dispatcher Stratus marries powerful automation capabilities with intelligent collaboration features. New advanced forms and people-based processing workflows empower users to work together to shed redundant manual touchpoints in their workflows while increasing interactivity and allowing for projects to evolve naturally. The platform is designed for anywhere/anytime access to support today’s hybrid and on-the-go work environments for organizations looking to reduce costs and eliminate reliance on on-premise IT infrastructure.


People-Based Workflows

New with Dispatcher Stratus are the People nodes, part of a suite of features that allow for unprecedented human interaction through the Dispatcher Stratus portal. Jobs that require manual intervention can be sent to individuals, groups, or a job queue - perfect for daily tasks, such as:

  • Contract reviews and approvals
  • Applicant vetting
  • Claims processing
  • Customer/Employee onboarding
  • Etc.

To power these new people-based workflow capabilities, Dispatcher Stratus’ comprehensive yet flexible roles and permissions controls allow organizations to give users the ability to interact with workflows, jobs, and accounts when, where, and how they need to.


Advanced Form Management

Combined with the new people-based workflow capabilities, Dispatcher Stratus’ Advanced Form Management will provide organizations with even more flexibility and control over daily operations, while streamlining those processes. Dispatcher Stratus expands on MFP forms to allow organizations to quickly and easily create custom web forms that effortlessly scale to meet the needs of any workflow. Form data can be captured anywhere in a workflow to support various business use cases. Stratus users can then interact with the process as needed through the Dispatcher Stratus portal.


In addition, Dispatcher Stratus’ new Home Page, Inbox, and Notifications allow users to stay up to date and engaged with the organization’s ongoing processes within an appealing, user-friendly interface.


Workflow Automation

Dispatcher Stratus brings a multitude of workflow automation, Intelligent Document Processing (IDP), and enhanced capture tools to the cloud. To fully automate document processing, organizations can take advantage of document conversion capabilities, metadata processing and modification tools, annotation, and more! In addition, with an ever-growing list of popular in- and outputs, Dispatcher Stratus means fewer errors, fewer documents lost or misplaced, and helpful reminders about day-to-day activities - all fully cloud-based and easy to use with no background in coding needed.


How Organizations Benefit

The Dispatcher Stratus platform is designed for growth and ease of use, team members can work smarter by reducing the mundane tasks that deplete valuable resources - especially time. Dispatcher Stratus combines the use of robotic process automation (RPA) and artificial intelligence (AI) to grant organizations the flexibility to implement total process automation where necessary. Enabling task-based workflows that require manual touchpoints frees up the team to focus on customers, drive innovation, and grow the business.


Get Started Today!

Dispatcher Stratus is available for purchase through MarketPlace or your Konica Minolta representative. NFR licenses are available for demos. Configuring a tenant takes only a few minutes. For more information about Dispatcher Stratus, visit our website now!


Automate Your Document Processes While Utilizing People Automation

Dispatcher Stratus combines vital Intelligent Document Processing (IDP) capabilities with people-based workflows, creating a solution that can revolutionize how your organization conducts business at every level. Let’s find out how!


What Are People-Based Workflows?

People-based workflows empower users to collaborate to remove redundant manual touchpoints, increase interactivity, and expedite processing while adding automation as needed. People-based workflows can be as simple as approving an employee’s timesheet, as complex as creating a building proposal, or anywhere in between. Dispatcher Stratus allows for each step of the process to be completed within our sleek online portal - perfect for today’s hybrid work environment.


Does Your Organization Need Help?

Consider the pain points within your organization. Many organizations deal with multiple, disconnected systems every day, which creates inefficiencies and duplicated effort. Some organizations still rely on manual, paper-based forms for vital processes. And organizations consistently list onboarding as a lengthy and tiresome process. All of these processes and more can be streamlined with Dispatcher Stratus. Promote efficiency and increase productivity with people-based workflows so your organization can continue to grow and improve.


What Types of Workflows Can I Create?

Dispatcher Stratus shines when combining Intelligent Document Processing (IDP) with human touchpoints and interactions. Some common processes that our customers can streamline with Dispatcher Stratus are:

  • Automated invoice and claims processing
  • Contract reviews and approvals
  • Job applicant vetting
  • Customer/Employee onboarding
  • Order processing
  • Maintenance requests


But these workflows are just the beginning - there are likely dozens of manual processes that can be clarified, simplified, and organized with Dispatcher Stratus. For more information about Dispatcher Stratus’ people-based workflows, watch this quick video! More use cases are coming soon, so check for updates to the video library.



3 Simple Steps to Setting Up People-Based Workflows

One of the new features of Dispatcher Stratus are People nodes and the people-based workflows that can be created with them. Even with all the automation tools at our fingertips, there are always going to be certain tasks that require a human touch, like making a phone call or retouching a photograph. Dispatcher Stratus’ People nodes provide this vital touchpoint. When a job or document reaches a People Node, it will instantly be available for the next person to complete the necessary manual action. Once a person has completed the job, the user can send the job on to the next People Node for further manual processing or to an automated process like document renaming or distribution.


When setting up people-based workflows in Dispatcher Stratus, there are a few steps it is important to take to ease your workflow creation. To help demonstrate the concepts here, let’s walk through a simple workflow.


This workflow illustrates a simple editorial process for a newspaper. Articles are saved to a shared Dropbox folder. Editors evaluate the articles and send them to the Editor-in-Chief for final approval or to the In-House Edit Queue, where editors can make any necessary changes. The Editor-in-Chief can approve articles for use or send them back for additional edits.


Step 1. Drag and Drop Workflow Creation

Dispatcher Stratus features an intuitive, easy-to-use drag-and-drop interface that lets you get started with workflows quickly and with no coding experience. Simply select the nodes you want in your workflow, drag them into the working area, and connect them! Configuring the Dropbox In and Dropbox Connector nodes can be done in just seconds.


Step 2: Assign Users

People-based workflows need…people! Assign user licenses and configure your People Group, People Queue, and People User nodes with the right people so your organizational processes can take advantage of Dispatcher Stratus’ digital streamlining.


Step 3: Start Collaborating!

With Dispatcher Stratus, documents don’t get “lost in the shuffle” or forgotten in a mailbox. All your notes, approvals, attachments and more are right at your fingertips, with helpful features like real-time data and job tracking, so you know exactly how work is getting done.


Dispatcher Stratus allows your organization to do whatever it does best by simplifying complex processes - automating time-consuming manual processes while allowing for human interaction where it’s needed. What heights could your organization reach with Dispatcher Stratus?


Find out by contacting your Konica Minolta representative today!



Twitter LinkedIn