Dispatcher Phoenix – A Refresher

Dispatcher Phoenix is one of the most advanced workflow automation softwares available. It's been a staple across multiple industries for years, and the reason it's been so successful is because it does what it's supposed to do. Now, you may be asking yourself, “But what exactly does it do?” Let's explore the kinds of problems Dispatcher Phoenix solves and how it can help organizations of all sizes.

Automated Document Processing

Dispatcher Phoenix is an on-prem document processing automation software that captures documents, does something to them, and then puts them wherever they're needed. That definition may seem broad, and it is—for good reason. Dispatcher Phoenix's superpower is the depth and breadth of its capabilities.

Capture

Dispatcher Phoenix starts by collecting documents. These inputs can be physical, like a scan from a connected MFP, or digital, like an email, file from mobile app, upload from a third-party cloud storage solution, or even a shared file from a solution like Microsoft Teams. Dispatcher Phoenix collects these documents and any additional metadata associated with them and then...

Process

Dispatcher Phoenix has a plethora of processing capabilities. Let's say you need to:

• Extract data from a document ✅
  Dispatcher Phoenix has several Optical Character Recognition (OCR) engines to choose from that allow you to digitally scan a document and extract information.
• Extract data from a barcode ✅
  Dispatcher Phoenix supports the most popular 1D and 2D barcodes.
• Gather information from a database ✅
  Easily connect to an ODBC database to gather data to augment a workflow, or to update data based on the contents of the workflow.
• Manipulate data ✅
  Dispatcher Phoenix's Metadata Scripting node allows users to take metadata gathered from the workflow, document, database, etc. and modify it, massage it, and ensure it's exactly what they need.
• Secure documents ✅
  Documents can be redacted, watermarked, annotated, and more—automatically.
• Convert documents from one type to another ✅
  Dispatcher Phoenix can convert documents into many of the most popular document types, including PDF, PDF-A, Word, Excel, PostScript (PS), and more!
• Process documents differently based on certain criteria ✅
  Intelligent routing is baked right in. Documents can be routed based on color, metadata, even form confidence levels.

And these are only a few of the available processes that Dispatcher Phoenix supports. This is Dispatcher Phoenix's greatest strength—adaptability. However, because it can do so many different things, it can be difficult to get a complete understanding of what it can do. The best way is to contact your local Konica Minolta representative and have a discussion about your needs.

And because Dispatcher Phoenix is an on-prem solution, it can harness the full power of on-prem infrastructure. Large organizations can put their servers to work processing thousands of documents simultaneously. Dispatcher Phoenix can be configured to offload intensive processes like OCR to secondary servers to maximize document throughput. It can also be configured to transfer the entirety of its processing to other servers, if the first one goes down. This feature, called cluster management, ensures maximum uptime for an organization, so work can continue even in the face of technical difficulties.

Distribution

So you've got your final document and all the information you need—where do you put it? Dispatcher Phoenix has you covered. With direct connectors to over 25 major DMSs, your documents can be delivered exactly where you need them. In addition, Dispatcher Phoenix also supports outputs like email, Microsoft Exchange, HL7, or just saving it to a folder on your computer.

The Final Word

The biggest benefit of Dispatcher Phoenix is that it takes repetitive document-based tasks and accomplishes them with a computer. By automating the dull stuff, Dispatcher Phoenix gives employees the freedom and opportunity to do what they're best at: interacting with customers, growing business, and being the human side of the organization. If that's something that interests you, schedule a demo today.