Dispatcher Stratus VS Dispatcher Phoenix—Which One Fits Best?

So, you've heard of the Dispatcher line of products, but you're unsure of which option works best for your use case.

Despair no more! Here is a handy breakdown of the similarities and differences between Dispatcher Phoenix and Dispatcher Stratus, so you can determine what works best for the organization's needs.

Each of these products is built around the idea of streamlining business processes. They both include options for automating document collection, processing, and distribution, which help organizations save time and reduce errors.

Dispatcher Phoenix

Dispatcher Phoenix is a robust document processing solution with a huge selection of automation features. It is designed to be installed on a Windows-based system - either on-prem, on a Virtual Machine (VM) - or hosted on the cloud in a private instance, but it must have a connection to a local network. Dispatcher Phoenix focuses on workflow automation, providing customers with the largest selection of collection, processing, and distribution nodes.

Dispatcher Stratus

Dispatcher Stratus expands beyond document process automation and provides an entire platform for operational efficiency. Dispatcher Stratus includes features like Authentication, Device Management, User Management, and security Dashboards that allow organizations to manage many aspects of their operations from one location, accessible from anywhere with an internet connection. Dispatcher Stratus is also largely operating system agnostic, meaning users can access it from Windows, Mac, and Linux systems via an internet connection.

Dispatcher Stratus takes a digital-first approach, focusing on form capture and facilitating human interaction between automated processes with People-Based Workflows.

How Do I Choose?

Dispatcher Phoenix and Dispatcher Stratus are similar products with several important differences.

1. On-prem vs Cloud – Depending on your organization's technology structure, this may be a deciding factor. With organizations moving toward cloud-based systems, teams have been choosing to implement Dispatcher Stratus more and more. However, many organizations still prefer on-premise infrastructure, which makes Dispatcher Phoenix the easy choice.
2. Advanced Automated Processing – Dispatcher Phoenix is the reigning champion of document processing. With many options for Optical Character Recognition (OCR) and powerful processing tools like Color Route, Highlight/Redact, and Watermark, Dispatcher Phoenix is the go-to if you're looking for the most document processing options.
3. People-Based Workflows – If you need a person to approve an order, review a document, or collaborate on an idea, Dispatcher Stratus offers features that can't be found anywhere else. For a true integration of people and automation, accept no substitutes.
4. Forms Automation – Dispatcher Stratus includes dynamic form capture with document attachments for both internal and external users, giving organizations an easy way to begin workflows. These forms can range from simple to customized and dynamic, giving organizations the tools to create the intake form they need for any situation.
5. Additional Features –  Dispatcher Stratus is an efficiency platform. Organizations don't have to pay for one solution that monitors MFPs and a separate one that optimizes workflows; Dispatcher Stratus does both and so much more. Dispatcher Stratus is an entire digital ecosystem that includes:
   
   1. Authentication
   2. Collaboration
   3. Device Management
   4. Document Management
   5. Job Management
   6. MFP Scan Connectivity
   7. User Management

If you need both the automated document processing power of Dispatcher Phoenix AND the flexibility of Dispatcher Stratus, they can be easily connected to form a hybrid solution for maximizing efficiency, workflow automation, and organizational administration.

You should have a better idea of how Dispatcher Phoenix and Dispatcher Stratus compare to one another, and which option (or options) make sense for your organization. If you want an even more in-depth breakdown, the new License Comparison page provides a node-by-node breakdown of what features are available in each product and their various versions. To get started with one of these solutions, contact your KM representative today!