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Get up-to-date Brochures, Data Sheets, Case Studies User's Guides and InfoSource Bulletins.

Solutions Briefs

   Dispatcher Phoenix Solutions Brief: Drive Research and Discover (pdf)

Learn how Dispatcher Phoenix can help drive legal research and discovery.

   Dispatcher Phoenix Solutions Brief: Securing Legal Documents (pdf)

Learn how Dispatcher Phoenix helps solve the real-world challenge of making documents within the Legal industry more secure.

   Dispatcher Phoenix Solutions Brief: Manage Your Legal Documents with an End-to-End Solution (pdf)

Learn how Dispatcher Phoenix helps solve the real-world challenge of managing legal documents end-to-end with Worldox.

White Papers

   Dispatcher ScanTrip Cloud Security White Paper (pdf)

This White Paper provides a look into how Dispatcher ScanTrip Cloud addresses a variety of security concerns. Topics include controlling access, secure printing, document encryption, and more.

   Dispatcher Suite High Availability White Paper (pdf)

This White Paper provides guidance and best practices for using the HAProxy Load Balancing solution for HTTP and TCP servers in conjunction with Dispatcher Suite, Konica Minolta's comprehensive print management and workflow automation solution.

   Dispatcher Phoenix Hosted in the Cloud White Paper (pdf)

Information about how to deploy Dispatcher Phoenix in a cloud environment. This white paper provides guidance and best practices for Amazon Web Services (AWS) cloud deployments that need high availability (HA), optimal performance, and scalability.

   Dispatcher Phoenix Security White Paper (pdf)

This White Paper provides a look into how Dispatcher Phoenix addresses a variety of security concerns. Topics include controlling access, secure printing, document encryption, and more.

   Dispatcher Phoenix Enterprise White Paper (pdf)

This White Paper provides an overview of Dispatcher Phoenix Enterprise features, including automated failover, load balancing, offloading, etc. Topics include topology recommendations, licensing, configuration, and more.

Use Cases: International

Product use cases provided by Konica Minolta Inc.

   Dispatcher Phoenix Use Case: Healthcare (pdf)

See how Dispatcher Phoenix solves issues in Healthcare.

   Dispatcher Phoenix Use Case: Insurance Services (pdf)

See how Dispatcher Phoenix solves issues in Insurance.

   Dispatcher Phoenix Use Case: Logistics Services (pdf)

See how Dispatcher Phoenix solves issues in Logistic Services.

   Dispatcher Phoenix Use Case: Private Clinic, France (pdf)

See how Dispatcher Phoenix solves issues in a private clinic in France.

   Dispatcher Phoenix Use Case: Global Cosmetics Brand, France (pdf)

See how Dispatcher Phoenix solves issues in a global cosmetics brand in France.

   Dispatcher Phoenix Use Case: Hospitality Equipment, Australia (pdf)

See how Dispatcher Phoenix solves issues at a hospitality equipment company in Australia.

   Dispatcher Phoenix Use Case: Private Medical Center, Thailand (pdf)

See how Dispatcher Phoenix solves issues at a private medical center in Thailand.

   Dispatcher Phoenix Use Case: Automobile Retailer, Singapore (pdf)

See how Dispatcher Phoenix solves issues at an automobile retailer in Singapore.

   Dispatcher Phoenix Use Case: College, Australia (pdf)

See how Dispatcher Phoenix solves issues at a college in Australia.

   Dispatcher Phoenix Use Case: Asset Management Company, Thailand (pdf)

See how Dispatcher Phoenix solves issues at an asset management company in Thailand.

   Dispatcher Phoenix Use Case: Property Management Services, Hong Kong (pdf)

See how Dispatcher Phoenix solves issues at a Property Management Services company in Hong Kong.

   Dispatcher Phoenix Use Case: Maritime Logistics, Thailand(pdf)

See how Dispatcher Phoenix solves issues at a Maritime Logistics company in Thailand.

   Dispatcher Phoenix Use Case: School Institution, France(pdf)

See how Dispatcher Phoenix solves issues at a school in France.

   Dispatcher Phoenix Use Case: Credit Union Association, Canada, Project 1(pdf)

See how Dispatcher Phoenix solves issues at a Credit Union Association in Canada (Project 1 of 2).

   Dispatcher Phoenix Use Case: Credit Union Association, Canada, Project 2(pdf)

See how Dispatcher Phoenix solves issues at a Credit Union Association in Canada (Project 2 of 2).

   Dispatcher Phoenix Use Case: Industrial Equipment Manufacturer, Canada(pdf)

See how Dispatcher Phoenix solves issues at a Industrial Equipment Manufacturer in Canada.

   Dispatcher Phoenix Use Case: Large Hospital, Germany(pdf)

See how Dispatcher Phoenix solves issues at a large hospital in Germany.

   Dispatcher Phoenix Use Case: Card Game Brand, Germany(pdf)

See how Dispatcher Phoenix solves issues at a Card Game Brand in Germany.

Use Cases: US

   Dispatcher Phoenix Case Study: Cloud Hosting (pdf)

Insurance company wanted to optimize Email workflow while saving on infrastructure costs. With Dispatcher Phoenix being hosted in the cloud, this customer could utilize advanced document capture and processing power without depending on physical servers.

   Dispatcher Phoenix Case Study: Peterbilt (pdf)

Peterbilt, a Truck Parts and Equipment Dealer in Nevada, wanted to organize and store the large volume of paper documents that came into their office everyday. With Dispatcher Phoenix's OnBase Connector, they found the solution they needed to manage their documents.

   Dispatcher Phoenix Legal Case Study: Casner & Edwards (pdf)

This law firm in Boston was struggling with how to handle the large and odd-sized documents they received from outside counsel. Dispatcher Phoenix provided them with a customized solution that automated their printing process and maximized their productivity.

   Dispatcher Phoenix Healthcare Case Study: HAMMERmed (pdf)

A medical equipment and services firm in Poland, HAMMERMed, was looking for an easy-to-use yet powerful scan solution for document indexing, file conversion, and barcode processing. Implementing Dispatcher Phoenix streamlined their scanning and routing workflow.

   Dispatcher Phoenix Healthcare Case Study: Warren Hospital (pdf)

Warren General, a hospital in Pennsylvania, needed a cost-effective way to print secure prescriptions to comply with federal mandates. They used Dispatcher Phoenix's Rx Shield to automatically apply tamper-resistant security features to their printed prescriptions, eliminating the need for pre-printed forms.

Battle Cards

Quick-hitting product feature summaries, targeted at distinct vertical markets.

   Dispatcher Phoenix Battle Card: Architecture/Engineering/Construction (pdf)
   Dispatcher Phoenix Battle Card: Business Challenges (pdf)
   Dispatcher Phoenix Battle Card: Education (pdf)
   Dispatcher Phoenix Battle Card: Faith- Based / Non-Profit (pdf)
   Dispatcher Phoenix Battle Card: Financial Services (pdf)
   Dispatcher Phoenix Battle Card: Government (pdf)
   Dispatcher Phoenix Battle Card: Healthcare (pdf)
   Dispatcher Phoenix Battle Card: Human Resources (pdf)
   Dispatcher Phoenix Battle Card: Legal (pdf)
   Dispatcher Phoenix Battle Card: Manufacturing (pdf)
   Dispatcher Phoenix Battle Card: Real Estate (pdf)

Newsletters

   SEC Newsletter, November 2024

Happy holidays from the Solutions Engineering Center! Learn how our products help your business during this wonderful, busy time of year. Plus new apps and useful tips for Dispatcher Phoenix.

   SEC Newsletter, September 2024

This month provides a closer look into some of the features of Dispatcher Stratus, including web forms and combining the power of Stratus with on-prem features of Dispatcher Phoenix. Plus ScanTrip Cloud availablility in Canada and a preview of the upcoming Stratus Developer Support Program (DSP)!

   SEC Newsletter, May 2024

Introducing Dispatcher Stratus! Find out about the next generation of the Dispatcher family of products, as well as take an in-depth look at the heart and soul of Stratus - adding people as part of your workflows.

   SEC Newsletter, February 2024

See what we've added to Dispatcher ScanTrip Cloud - from forms management to licensing to tenant management! Plus, see what we've been working on in all of our products and where they are headed in the new year and beyond!

   SEC Newsletter, September 2023

Get a jump start in Dispatcher ScanTrip Cloud with a variety of valuable sample workflows. Learn how Shield Guard can scale to your business needs to give peace of mind across your MFP fleet. Plus, new connectors for Dispatcher Phoenix and keeping on top of your game with MarketPlace apps.

   SEC Newsletter, June 2023

Introducing the newest member of the Dispatcher family of products, Dispatcher ScanTrip Cloud! Learn how cloud-based workflow automation can save your business time and money. Plus, new connectors for Dispatcher Phoenix and learn more about Shield Guard working with BitDefender® to better protect your office MFPs.

   SEC Newsletter, December 2022

Learn all about Cloud Fax capabilities in Dispatcher Phoenix, along with workflow simulators. Plus, best practices for Shield Guard policies and how to configure apps on multiple MFPs through MarketPlace!

   SEC Newsletter, August 2022

New OCR capabilities now available in Dispatcher products. And meet Shield Guard and Personalize, the new additions to our award-winning product lineup!

   SEC Newsletter, February 2021

OCR capabilities now standard (and free!) in Dispatcher products. Plus, find out about new Dispatcher Phoenix Solutions Briefs for Legal as well as document classification.

   SEC Newsletter, October 2020

Introducing two new revolutionary solutions, Personalize and MarketPlace Tiles. Plus, learn about the addition of OCR capabilities to MarketPlace apps and three new Dispatcher Phoenix videos.

   SEC Newsletter, June 2020

Dispatcher Phoenix helping remote workers, plus an introduction to two new products: Dispatcher Phoenix ScanTrip and Dispatcher Phoenix Release2Me+ !

   SEC Newsletter, March 2019

Dispatcher Phoenix demo nodes, AccurioPro Connect and Corporate Announcements!

   SEC Newsletter, January 2019

Dispatcher Phoenix awards, enhancing security and more!

   SEC Quarterly Newsletter, September 2017

Healthcare video, security white paper, updated apps and more!

   Spotlight Newsletter, July 2017

Read about new features added to Dispatcher Phoenix in release 6.3.2.

   Spotlight Newsletter, June 2017

Highlights on Dispatcher Phoenix for the enterprise as well as new features that can be found in version 6.3.

   SEC Quarterly Newsletter, May 2017

New MarketPlace apps as well as Dispatcher Phoenix case studies and new features are just some of the highlights in this quarterly newsletter.

Brochures

   Dispatcher Stratus (pdf)
   Corporate Announcements (pdf)
   Dispatcher Phoenix 7.0 (pdf)
   Dispatcher Phoenix ECM (pdf)
   Dispatcher Phoenix Education (pdf)
   Dispatcher Phoenix FileAssist Connector (pdf)
   Dispatcher Phoenix Government (pdf)
   Dispatcher Phoenix Guardian Connector (pdf)
   Dispatcher Phoenix Healthcare (pdf)
   Dispatcher Phoenix for Legal (pdf)
   OnBase Connector Brochure (pdf)
   Dispatcher Phoenix OneDrive Connectors (pdf)
   Dispatcher Phoenix Release2Me (pdf)
   Dispatcher Phoenix Release2Me+ (pdf)
   Dispatcher Phoenix ScanTrip (pdf)

Data Sheets

   Corporate Announcements Sell Sheet (pdf)
 

Sales Documents

   Dispatcher Phoenix Gold SLA       PDF
   Dispatcher ScanTrip Cloud Licensing Guide (Term)       PDF
   Dispatcher Phoenix Scantrip Upgrade Process       PDF
   Dispatcher Phoenix Subscription Licensing Guide      PDF
   Dispatcher Phoenix Licensing       PDF
   Dispatcher Phoenix Education Editorial       PDF
   Dispatcher Phoenix Business Needs Analysis Form      DOC

FAQs

   Dispatcher Phoenix Rx Shield FAQ      PDF

Technical

   Dispatcher Phoenix Paragon Cloud Fax Node Installation Instructions (pdf)
   Dispatcher ScanTrip Cloud Onboarding Guide (pdf)
   Dispatcher Phoenix OCR Supported Languages (pdf)
   Dispatcher Phoenix User Accounts (pdf)
   Dispatcher Phoenix Production Print Set Up Guide (pdf)
   Release2Me Quick Start Guide (pdf)
   Configuring for LDAP Authentication (pdf)
   Setting Up for Scan To Home (pdf)
   Setting Up Dispatcher Phoenix for Active Directory (pdf)
   Dispatcher Phoenix Installing Custom Packages using Add-In Manager (pdf)
   Dispatcher Phoenix Installing a Hotfix (pdf)
   Transferring a Dispatcher Phoenix License (pdf)
   Worldox Installation Guide (pdf)
   Dispatcher Phoenix Troubleshooting Tips: Clear Add-In Manager Cache (pdf)
   Transferring a Corporate Announcements License (pdf)
   Dispatcher Phoenix Troubleshooting Tips: bEST Server (pdf)